Payment is required with all orders unless prior arrangements have been made. Credit cards, Debit cards, and PayPal are all accepted during checkout on our website. Arrangements for payment by check can also be made here.
E-mail or phone orders are possible. Stocks will then be reserved for 10 business days only, pending receipt of payment.
Make all checks payable to David Burdick.
MA 6.25% sales tax must be added to all shipments within Massachusetts.
Customers are urged to order early to avoid disappointment. The spring shipping season for bloodroots and Trollius is short and weather dependent, so requests for these should be made before/during April. Items for fall shipments (starting in mid-August) are best ordered in July or early August, and hopefully before Labor Day, especially for the Colchicums.
Primary method of shipment will be USPS Ground Advantage or Priority Mail. If a specific shipping date and/or method are required, please indicate your needs in the Special Requests section of the order form. We do not use FedEx or UPS unless absolutely necessary.
Stocks are reserved and orders processed in the sequence in which they are received.
Substitutions will not be made unless requested, and only then with selections of similar or higher value. A list of acceptable alternatives is appreciated and hopefully rewarded!
Orders cannot be cancelled unless by mutual consent.
All plants offered for sale are guaranteed to be true to name and believed healthy upon dispatch. Care should be taken that all parcels are opened immediately and inspected. Any concerns need be addressed within two weeks of the shipping date. After this we unfortunately fall victim to things over which we have no control, including improper storage, siting, and planting. If there are problems, we need to know about them! If there are successes, we’d love to hear of them.
All mail order items are grown in our field at Holiday Brook Farm in Dalton, MA unless otherwise stated.
